1. Introduction
F3999 (https://f3999.pro) is a trusted online gaming and betting platform in Bangladesh. We believe your personal privacy is a fundamental right — not a privilege. That's why we've taken the utmost care in crafting f3999's privacy policy.
This privacy policy ("Policy") describes how f3999 collects your personal information, the purposes for which it is used, and how it is kept secure. By using the f3999 platform, you agree to this Policy.
This policy is written in English to ensure our Bangladeshi members can read it easily. If anything is unclear, please contact our support team.
This Policy applies to f3999's website, mobile app, and all related services. f3999 is not responsible for third-party websites or applications.
2. Information We Collect
F3999 may collect the following types of information to provide its services:
| Type of Information |
Example |
Collection Period |
| Identity Information |
Name, date of birth, NID number |
Registration & KYC |
| Contact Information |
Mobile number, email address |
Register |
| Financial Information |
BKash/Nagad number, transaction history |
Payment Processing |
| Device Information |
IP address, browser type, OS |
Automatically |
| Usage Information |
Gaming history, betting patterns |
In Using the Platform |
| Location Data |
Country, city (IP-based) |
Automatically |
f3999 collects only the minimum information necessary to provide its services. No unnecessary data is requested.
3. How Your Information Is Used
F3999 uses your information for the following purposes:
- Account Management: For registration, login, and account security.
- Service Delivery: To complete gaming, betting, and payment processes.
- Identity Verification (KYC): To meet legal obligations and prevent fraud.
- Customer Support: To resolve your issues and provide support.
- Ensuring Security: To detect and prevent suspicious activity.
- Promotional Communications: To inform you about bonuses and offers (with your consent).
- Service Improvement: For analytics to improve platform quality.
- Legal Compliance: To comply with applicable laws and regulations.
If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time from your account settings.
F3999 never shares your information for advertising purposes or third-party marketing. The use of your data is always limited and specific.
4. Data Sharing & Disclosure
F3999 generally does not share your information with third parties. However, sharing may occur in the following limited circumstances:
- Payment Providers: Only the information necessary to process payments via bKash, Nagad, and similar services.
- Legal Authorities: By order of a court or regulatory authority under Bangladeshi law.
- Technology Partners: Technology service providers that operate the platform, all bound by strict confidentiality agreements.
- Fraud Prevention: To the relevant authorities in cases of suspicious activity.
All third parties with whom information is shared are contractually obligated to uphold f3999's privacy standards and may not use the data for any other purpose.
In the event of a company acquisition or merger, your information may be transferred to the new entity. You will be notified in advance in such circumstances.
5. Cookie Policy
F3999 uses cookies and similar technologies to operate its website and app. Cookies are small text files stored on your device.
Types of cookies f3999 uses:
- Essential Cookies: Essential for login sessions and security. These cannot be disabled.
- Performance Cookies: Used to monitor site speed and performance.
- Functionality Cookies: Helps remember your language and preferences.
- Analytics Cookies: Collects anonymized data to understand user behavior.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.
6. Security Measures
F3999 employs industry-leading security measures to protect your information:
- 256-bit SSL/TLS Encryption: Across all data transfers.
- Two-Factor Authentication (2FA): For added security on your account.
- Firewall & DDoS Protection: To prevent cyber attacks.
- Regular Security Audits: By third-party specialists.
- Encrypted Storage: Sensitive data is stored in encrypted form.
- Access Logging: A record of which staff member accessed what information and when.
No system on the internet is 100% secure. Keep your password strong, never share it with anyone, and avoid banking on public WiFi.
In the event of a data breach, f3999 will promptly notify affected members and, where applicable, the relevant authorities.
7. Data Retention Policy
F3999 retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:
- Account Information: For the duration the account is active, and 5 years after closure.
- Financial Transactions: 7 years as required by legal obligation.
- KYC Documents: 5 years after account closure.
- Gaming History: 3 years after account closure.
- Communication Logs: 2 years after a support ticket is closed.
- Cookie & Analytics Data: Up to 13 months.
Once the retention period expires, data is securely and permanently deleted or anonymized.
8. Your Privacy Rights
As a member of f3999, you have the following rights:
Right to Access Information
You have the right to receive a copy of the information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your information under certain circumstances.
Right to Restrict Processing
You may request that the use of your information be restricted to specific purposes.
Right to Data Portability
You may request a copy of your information in a structured format.
Right to Withdraw Consent
You may withdraw your consent at any time.
To exercise these rights, email our support team. We will respond to your request within 30 days.
9. Protection of Minors
F3999 is an adults-only platform. No one under the age of 18 may use our services, and we do not knowingly collect any information from minors.
- Age is verified at the time of registration.
- Age verification is completed through the KYC process using a national ID card or passport.
- If an underage account is detected, it is immediately suspended and all associated data is deleted.
If you are aware that a minor is using f3999, please notify our support team immediately. We will take prompt action.
10. Policy Changes
F3999 may update this privacy policy from time to time. For significant changes:
- Notifications will be sent to your registered email address.
- You will be notified via a banner or announcement upon logging into the platform.
- The date of any changes will be updated at the top of this page.
Continued use of the platform after changes have been made will be considered acceptance of the updated policy. If you do not agree to the new policy, you may request account closure.
We recommend checking this page regularly. The latest version will always be available at https://f3999.pro/privacy-policy.
11. Frequently Asked Questions (FAQ)
Never. f3999 does not sell or rent your personal information to any third party. Your data is used solely to provide our services.
f3999 keeps your information secure through 256-bit SSL encryption, firewalls, two-factor authentication, and regular security audits — all meeting the highest industry standards.
Yes, you can request that your data be deleted. However, certain information (such as financial transaction records) must be retained for a specified period due to legal obligations. Contact the support team for more details.
Go to Account Settings to update your notification preferences, or click the "Unsubscribe" link at the bottom of any promotional email. Changes typically take effect within 48 hours.
For any privacy complaints or questions, email us at
[email protected]. We aim to respond within 72 hours.