1. Introduction & Consent
F3999 (https://f3999.pro) is an online gaming and betting platform operated specifically for users in Bangladesh. These Terms and Conditions ("Terms") apply to your use of any service offered on the f3999 platform.
By registering with or using the f3999 platform, you automatically agree to these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.
These Terms are written in English so all members can understand them easily. If anything is unclear, please reach out to our support team.
F3999 reserves the right to update these Terms at any time. Members will be notified in advance of significant changes via email or through the platform. Continued use of the platform after any update constitutes acceptance of the revised Terms.
2. Account Registration & Eligibility
To open an account with f3999, the following conditions must be met:
- You must be at least 18 years must be met.
- You must be a legal resident of Bangladesh.
- Each individual may only One Account may be opened.
- All information provided at the time of registration must be accurate and truthful.
- Individuals on f3999's prohibited list are not permitted to open an account.
Any account created with false information may be closed at any time and the associated balance may be forfeited.
You are fully responsible for keeping your account password and login credentials confidential. Sharing or transferring your account to another person is strictly prohibited. If you suspect unauthorized access to your account, contact the f3999 support team immediately.
3. Identity Verification (KYC)
F3999 reserves the right to verify the identity of its members for security and legal compliance purposes. KYC may be mandatory, particularly during withdrawals or high-value transactions.
The following documents are typically required for KYC:
- National ID (NID) or Passport
- Proof of current address (utility bill or bank statement)
- Mobile banking screenshot for payment method verification
Withdrawals may be temporarily suspended if your KYC process is incomplete. However, deposits and gaming will generally remain available.
All submitted documents are kept strictly confidential and used solely for verification purposes.
4. Payment & Transaction Policy
All financial transactions on f3999 are conducted in BDT. The table below outlines the key transaction limits:
| Transaction Type |
Minimum Amount |
Maximum Amount |
Processing Time |
| Deposit (bKash) |
BDT 200 |
BDT 50,000/day |
Instant |
| Deposit (Nagad) |
BDT 200 |
BDT 50,000/day |
Instant |
| Withdrawal (bKash) |
BDT 500 |
BDT 1,00,000/day |
24–72 hours |
| Withdrawal (Nagad) |
BDT 500 |
BDT 1,00,000/day |
24–72 hours |
- Deposited funds will only be returned to the same payment method used for the deposit.
- KYC must be completed before submitting a withdrawal request.
- F3999 may place payments on hold for suspicious transactions until verification is completed.
- Bonus balances cannot be withdrawn directly; withdrawal is only possible once wagering requirements have been met.
f3999 does not charge any hidden transaction fees. However, your mobile banking provider may apply their own fees, which are beyond f3999's control.
5. Bonus & Promotion Terms
F3999 regularly offers a variety of bonuses and promotions. Each offer comes with its own terms, which are clearly stated on the offers page. Please read the relevant terms carefully before claiming any bonus.
General Bonus Terms:
- Wagering Requirements: Most bonuses carry wagering requirements of 10x to 30x, meaning you must wager 10 to 30 times the bonus amount before a withdrawal can be made.
- Validity: Most bonuses are valid for 7 to 30 days. If the wagering requirement is not met within the validity period, the bonus will be forfeited.
- Game Restrictions: Some bonuses apply only to specific games or categories. The offers page will indicate which games are eligible for bonus use.
- Maximum bet: While a bonus is active, a maximum bet limit (typically BDT 300–BDT 500) generally applies.
- Withdrawal Limits: The maximum withdrawal from a bonus may be up to 5 times the bonus amount.
Any attempt to abuse bonuses or claim them through multiple accounts will result in all associated accounts being closed.
6. Betting & Gaming Rules
All betting and gaming activities on f3999 are governed by the following rules, which are designed to ensure a fair and transparent experience for all members.
- Once a bet is placed, it generally cannot be cancelled unless a specific technical issue arises.
- For Sports Betting, bets must be confirmed before the match begins; for live betting, real-time rules apply.
- If incorrect odds are displayed due to a technical error, f3999 reserves the right to recalculate the bet at the correct odds.
- If a match or event is postponed or cancelled, the affected bets will be handled in accordance with f3999's established policy.
- Casino games are powered by certified RNG (Random Number Generator) technology, ensuring completely fair and unbiased outcomes.
- If a connection is lost during a Live Casino game, the game state is saved on the server and can be resumed once you reconnect.
F3999 is committed to ensuring fair gaming at all times. If you have a dispute regarding the outcome of any game, please contact our support team within 48 hours. Your case will be reviewed thoroughly.
7. Prohibited Activities
The following activities are strictly prohibited on the f3999 platform:
- Multi-accounting: Opening multiple accounts to claim bonuses or other benefits.
- Bot usage: Placing bets or playing games using automated software, bots, or scripts.
- Money laundering: Using the platform for money laundering or other illegal financial activities.
- Collusion: Colluding with other players to the detriment of other participants.
- Hacking or System Manipulation: Attempting unauthorized access to f3999's systems.
- Account Sharing: Allowing another person to use your account.
- False information: Providing false or fraudulent information during registration or KYC.
Any involvement in the above activities will result in immediate permanent account closure, forfeiture of all balances, and legal action where applicable.
8. Privacy & Data Protection
F3999 treats the privacy of your personal information as a top priority. Under our Privacy Policy:
- Your personal information is never sold or rented to third parties.
- All data is protected with the latest SSL encryption technology.
- Your information is used solely for service delivery, verification, and legal compliance.
- You may request to view or correct your information at any time.
For more details, visit our Privacy Policy Read the page.
9. Responsible Gaming Policy
F3999 believes gaming should be an enjoyable form of entertainment, not an addiction. We care deeply about the mental well-being and financial safety of all our members.
The following responsible gaming tools are available on the f3999 platform:
- Deposit Limits: Set daily, weekly, or monthly deposit limits.
- Bet limit: Set your own maximum stake per bet.
- Session Timer: Receive reminders after a set period of gaming.
- Self-Exclusion: Temporarily or permanently exclude yourself from the platform.
- Cooling-Off Period: Take a gaming break ranging from 24 hours up to 6 months.
If you feel that gaming is having a negative impact on your life, please contact our support team today. For more information, visit our
Responsible Gaming View page.
10. Account Closure & Suspension
F3999 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:
- Violation of any provision of these Terms.
- If fraudulent or suspicious activity is detected.
- Failure to complete KYC verification.
- If your account has been inactive for an extended period (12 months).
- Upon instruction from a court or regulatory authority.
You may request to close your account at any time. You will be given the opportunity to withdraw any valid balance before closure, unless the account is being closed due to fraud.
For inactive accounts, an inactivity fee of BDT 100 or 10% of the balance (whichever is lower) may apply each month after 12 months of inactivity.
11. Changes & Updates to Terms
F3999 reserves the right to update or modify these Terms, in whole or in part, at any time for business reasons, legal changes, or service improvements.
- For significant changes, members will be notified at least 7 days in advance via their registered email or platform notifications.
- Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
- If you disagree with updated terms, you may close your account and withdraw your balance.
The date of the most recent update to these Terms is displayed at the top of this page. We recommend checking this page regularly.
12. General FAQ
No. Each individual may only register one account at f3999. If multiple accounts are detected, all of them will be closed and all balances may be forfeited.
Withdrawals are typically processed within 24 to 72 hours. However, it may take longer if KYC verification is pending or a transaction requires further review.
A wagering requirement means you must multiply the bonus amount by a specified number. For example, a BDT 1,000 bonus with a 20x wager requirement means you must place a total of BDT 20,000 in bets before withdrawing. Only bets placed with bonus balance count toward the wagering requirement.
To close your account, please email our support team. Your account will be closed within 48 hours of receiving your request. You will have the opportunity to withdraw any valid balance before closure.
You will be notified at your registered email address before any major changes take effect. You may also be informed via banners or pop-ups upon logging in to the platform. The date of the latest update is always displayed at the top of this page.